We have been using the software for close to six years in our US and Canadian businesses, and it has been stable and robust. It may not have the beautiful interface of some of the competitors, but it is intuitive, easy to use, and works well. It has all the functioning modules that a wholesale/distribution business needs and works quite smoothly. We have zero cases of the software being down or data corruption.
On many occasions, we have suggested improvements to the software that would help our company and others. In each case, Aquilon has been willing to listen and get the changes done quickly.
The other thing we are very satisfied with is the technical support, says Victor. “The technical support team is very accessible and very knowledgeable, compare to the large software vendor, with whom the requests are usually handled by different tiers of technical support, and it usually takes quite long to get a solution. With Aquilon, our requests are always answered promptly, and the issues are solved quite quickly. The technical support staff we have dealt with are very knowledgeable with the software, which is a huge relief for our users, especially in the first few years”.